![]() ![]() How do I install the VT e. Token software on Windows? Important: If you are upgrading from a previous VT e. Token PDC Setup or reinstalling the VT e. Token PDC Setup please run the . Win 8. 1 doesn't have a . If you see a Symantec Endpoint Protection pop- up, click on Allow this file. Click Next. Accept the license agreement. The installer will configure the Safe. Net Authentication Client, install the root and user certificates, and configure your computer’s web browsers to use the e. ![]() Token. If you see a popup stating that you must restart your system for changes to take effect, click NO. If you already clicked Yes, see bullet #6 in the Troubleshooting section below. ![]() Click Finish. Note: Users who log in with Hokies domain credentials and Roaming profile users should now log back in with their hokies domain credentials and run the Configure Browsers for e. Token application in the Start\Safe. Net folder or follow the steps in the Troubleshooting section below, bullet #4 to manually set up their browser. Insert your e. Token into your computer’s USB port. The first time you use your e. Token after installing the Safe. Net software you will see a message about Windows installing a device driver. ![]() ![]() Once you get a message that the driver was sucessfully installed and the device is ready to use, you should see a red light flickering on your e. Token device. Once the light is solid red, proceed to the next step. Verify that your software and e. ![]() ![]() Token are properly configured by using the VT Digital Signature Test Page at https: //ash. Note: In order for the test page to display properly, you must have Adobe Reader installed. Click on the Sign button. Note: If you see a security alert dialog box, you must select Yes. To avoid this warning in the future, check Do not show this dialog box again. Enter your e. Token password when prompted. If you have multiple PDCs on your computer, you will have to select the e. Token PDC from the dropdown list. In Firefox you will need to enter your e. Release Notes for Cisco AnyConnect Secure Mobility Client, Release 4.1. Token password a second time. Note: After 1. 0 consecutive failed password attempts, your e. ![]() Token will become blocked, and the password will need to be reset at the nearest office that issues PDCs on e. Tokens in your area. All other users who have their own Windows logon must configure their browsers as described below. Browser configuration for other users. Complete the following after an administrator has installed the VT e.
Token x. XX PDC Setup RTE v. X. X for Windows and logged off. Logon to Windows with your user password. From Windows, select Start > All Programs > Safe. Net> Configure Browsers for e. Token. The VT Browser Configuration Wizard will appear. This action will launch the wizard. Click Finish. Make sure you are using a supported browser. The only supported browsers on Windows are Internet Explorer and Firefox. The most common problem is an error message . NOTE: If you are logged in with a hokies domain password you will have to log out and login as a local admin user. To correct this problem run the program at Start > All Programs > Safe. Net> Configure Browsers for e. Token or to correct the problem manually perform the following steps: Make sure https: //ash. Windows 7 click on start- > All Programs - > Accessories. Right click Command Prompt and select “Run as administrator.” Windows 8 from the Apps page, Windows System section right click Command and select “Run as administrator.”Enter cd c: \windows\system. For x. 64 bit OS's cd c: \windows\syswow. Enter regsvr. 32. If, when you click on the Sign button on the VT Digital Signature Test Page, you see a popup asking to download a file named PKIMGR. Once Adobe Reader is installed, reload the test page and if you can see the PDF document in the lower section of the webpage, click on the sign button to begin the test. Manually configure Firefox to use the e. Token: Open Firefox and select Option - > Options from the Firefox drop down or Tools - > Options from the Menu Bar. Symantec Endpoint Management solutions provide visibility and secure management across devices, platforms, and applications. Visit Symantec now to learn more. In the ribbon bar select the Advanced icon, then click on the last tab on the right, depending on your OS and the version of Firefox it may be labeled Security, Encryption or Certificates. Finally, click on the Security Devices button. On the right, click on the Load button. In the Module Name field, enter a name for the module, e. Safe. Net e. Token. Use the browse button or enter C: \Windows\system. Remove your e. Token if it is inserted in your computer - you cannot install certificates while the e. Token is connected to a USB port. Click on BOTH Download to Firefox links in the CA: Virginia. Click on all three checkboxes and OK in the popup after you click on the link. A number of Skype users are having problems logging into Skype, various sites are reporting this morning. Although many have assumed the service was down, the company. Answer: Important: You must have administrative rights on your computer to perform this installation. Users without administrative rights please see the information. PC Tools publishes highly trusted, award-winning PC software, including Spyware Doctor, Registry Mechanic, Free AntiVirus, Firewall Plus and Spam Monitor, which. Offering shareware and freeware downloads, drivers, with reviews, to improve your computers performance (for beginner to advanced users) as well a message forum. Norton AntiVirus for Windows XP/Vista/7/8 32-bit Platforms. As new threats emerge, Symantec immediately builds new protection updates and makes them available for. Verify that your software and e. Token are properly configured by using the VT Digital Signature Test Page at https: //ash. Firefox specific problems, e. Most Firefox add- ons and plug- ins have no effect on the operation of the e. Token, however there has been no comprehensive testing of all add- ons and plug- ins. If you are having Firefox specific problems and you use a lot of Firefox add- ons, you might try disabling one or more to see if it remedies the problem. Additionally, normally Firefox is set up with the . Finally, click on the Security Devices button. Ensure that some form of Safe. Net e. Token Module, Safe. Net, or e. Token is listed in the left pane followed by 5 slots, 3 of them unnamed. One of the following 3 conditions will be observed: a. No Safe. Net module - add one by clicking on the Load button, in the Module Name field, enter Safe. Net e. Token, use the browse button or enter C: \Windows\system. More than one module that includes any form of Safe. Net e. Token, Safe. Net, or e. Token with a path of C: \WINDOWS\system. More than one module connected to the same device will confuse the e. Token. A symptom of the condition of having the two security modules causes Firefox to fail to restart once it is closed. Unless you kill the running process under taskmanager (CTRL + ALT + DEL, click on the Processes tab, ensure the . Click on your e. Token's name, click on the Log In button and enter your e. Token password. After a few seconds your status should now be . Click on the Authorities tab and use the Scroll bar to find the Virginia Tech Root CA (Certificate Authorities are listed in alphabetical order). Ensure that the Virginia Tech User CA and the Virginia Tech Root CA are all listed under Virginia Tech Root CA. Use the following link to navigate to the certificate download webpage: Install the VT User CA. Click on BOTH Download to Firefox links in the CA: Virginia. Click on all three checkboxes and OK in the popup after you click on the link. Verify that your software and e. Token are properly configured by using the VT Digital Signature Test Page at https: //ash. If you were notified that you must restart your system for changes to take effect during the installation of the VT e. Token PDC Setup software and you are now experiencing problems with your digital signature: Run the program at Start > All Programs > Safe. Net> Configure Browsers for e. Token. 7. Neither folder is needed once the VT e. Token and PDC software has been uninstalled. Remove Start > All Programs > Safe. Net from the menu by right clicking on the menu item and selecting Delete. You've entered an incorrect password a number of times and you're not sure if your e. Token has become blocked: Insert your e. Token into a usb slot. Open Safenet Authentication Client Tools from the All Programs\Safe. Net\Safe. Net Authentication Client menu. Click on the View Token Information box. Near the bottom of the popup should be Token Password retries remaining. If Token Password retries remaining = 0 then you will have to have the e. Token replaced. 9. If you have an entry on your Start menu listed as . Last updated on. September 2.
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